:root{--ink:oklch(25% .008 260);--paper:oklch(98% .005 85);--surface:oklch(99.5% .002 85);--soft:oklch(95% .007 85);--line:oklch(86% .009 85);--muted:oklch(47% .012 260);--accent:oklch(42% .10 255);--new:oklch(43% .13 35);--new-bg:oklch(96% .025 55);--progress:oklch(40% .11 255);--progress-bg:oklch(96% .018 255);--wait:oklch(43% .08 80);--wait-bg:oklch(96% .035 85);--done:oklch(39% .08 155);--done-bg:oklch(96% .02 155)}
*{box-sizing:border-box}body{margin:0;color:var(--ink);background:var(--paper);font:16px/1.5 -apple-system,BlinkMacSystemFont,"Segoe UI",system-ui,sans-serif}button,input,select,textarea{font:inherit;color:inherit}button,a,input,select,textarea,summary{-webkit-tap-highlight-color:transparent}button{min-height:44px;border:1px solid var(--line);background:var(--surface);padding:10px 16px;border-radius:8px;cursor:pointer;font-weight:600}button:hover{background:var(--soft)}button:active{transform:translateY(1px)}button:disabled{opacity:.55;cursor:wait}:focus-visible{outline:3px solid var(--accent);outline-offset:3px}a{color:var(--accent)}[hidden]{display:none!important}
header{background:var(--ink);color:var(--paper);display:flex;justify-content:space-between;align-items:center;padding:18px 4vw;gap:16px}.brand{color:inherit;text-decoration:none;font-size:17px;letter-spacing:.07em;font-weight:800}.brand span{display:block;font-size:12px;letter-spacing:0;font-weight:400;opacity:.8;margin-top:2px}.account{display:flex;align-items:center;gap:20px;font-size:14px}header button{background:transparent;color:var(--paper);border-color:oklch(52% .008 260);font-size:13px}header button:hover{background:oklch(34% .008 260)}main{max-width:1560px;margin:auto;padding:34px 4vw 64px}h1{font-size:32px;line-height:1.18;letter-spacing:-.03em;margin:4px 0 10px}h2{font-size:21px;line-height:1.3;margin:0 0 14px}h3{font-size:17px;line-height:1.4;margin:0}p{max-width:70ch}.eyebrow{font-size:12px;text-transform:uppercase;letter-spacing:.12em;color:var(--muted);font-weight:700;margin:0 0 8px}.heading{display:flex;justify-content:space-between;align-items:center;gap:24px}.intro{margin:0;color:var(--muted);font-size:15px}.overview{margin:30px 0 24px}.section-heading{display:flex;align-items:baseline;gap:20px;justify-content:space-between;margin-bottom:12px}.section-heading h2{font-size:16px;margin:0}.section-heading>span{font-size:13px;color:var(--muted)}
.stages{display:flex;border:1px solid var(--line);border-radius:12px;overflow:hidden;background:var(--surface)}.stage{flex:1;min-width:0;border:0;border-radius:0;text-align:left;padding:18px 20px;position:relative;background:var(--stage-bg);color:var(--stage-ink)}.stage+.stage{border-left:1px solid var(--line)}.stage[aria-pressed=true]{box-shadow:inset 0 -3px var(--stage-ink)}.stage:hover{filter:brightness(.97);background:var(--stage-bg)}.stage-top{display:flex;justify-content:space-between;align-items:center;gap:8px}.stage-label{font-size:15px;font-weight:750}.stage-count{font-size:18px;line-height:1.2;font-variant-numeric:tabular-nums;font-weight:750}.stage-help{display:block;font-size:12px;margin-top:7px}.tone-new{--stage-bg:var(--new-bg);--stage-ink:var(--new)}.tone-progress{--stage-bg:var(--progress-bg);--stage-ink:var(--progress)}.tone-wait{--stage-bg:var(--wait-bg);--stage-ink:var(--wait)}.tone-done{--stage-bg:var(--done-bg);--stage-ink:var(--done)}.tone-closed{--stage-bg:var(--soft);--stage-ink:var(--muted)}
.toolbar{display:flex;gap:16px;align-items:end;flex-wrap:wrap;border-bottom:1px solid var(--line);padding-bottom:22px}.toolbar label{flex:1;min-width:170px}.toolbar .search-label{flex:1.8;min-width:260px}label{display:block;font-size:13px;font-weight:650}input,select,textarea{display:block;width:100%;min-height:46px;border:1px solid var(--line);border-radius:8px;background:var(--surface);padding:10px 12px;margin-top:7px;font-size:15px}textarea{resize:vertical;min-height:100px}.quiet{background:transparent;font-size:14px}.results-heading{display:flex;gap:12px;align-items:baseline;justify-content:space-between;margin:24px 0 14px}.results-heading h2{margin:0;font-size:20px}#count{font-size:14px;color:var(--muted)}.columns{display:grid;grid-template-columns:minmax(0,1fr);align-items:start;gap:24px}.columns.has-detail{grid-template-columns:minmax(300px,.9fr) minmax(0,1.1fr)}#list{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;align-items:start}.has-detail #list{grid-template-columns:1fr}.row{width:100%;display:block;text-align:left;padding:20px;border:1px solid var(--line);border-radius:12px;background:var(--surface);font-weight:400;min-width:0;transition:border-color .15s ease-out,box-shadow .15s ease-out}.row:hover{background:var(--surface);border-color:var(--muted);box-shadow:0 4px 14px oklch(25% .008 260 / .06)}.row.active{border:2px solid var(--accent);padding:19px;box-shadow:0 0 0 3px oklch(42% .10 255 / .1)}.meta{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-bottom:14px;font-size:12px;color:var(--muted)}.badge{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:750;padding:5px 9px;border-radius:6px;background:var(--stage-bg);color:var(--stage-ink)}.badge:before{content:'';width:6px;height:6px;border-radius:50%;background:currentColor;flex-shrink:0}.row h3{margin-bottom:7px;overflow-wrap:anywhere}.contact-line{font-size:14px;color:var(--muted);margin:0 0 18px;overflow-wrap:anywhere}.assigned{display:flex;align-items:center;gap:10px;padding:12px 0;border-top:1px solid var(--line);border-bottom:1px solid var(--line)}.avatar{display:flex;align-items:center;justify-content:center;flex:0 0 36px;height:36px;border-radius:50%;background:var(--soft);font-size:12px;font-weight:800;color:var(--ink)}.assigned small{font-size:11px;color:var(--muted);display:block;font-weight:500}.assigned strong{font-size:15px;display:block;overflow-wrap:anywhere}.next-step{font-size:13px;margin:14px 0;color:var(--muted);display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;overflow:hidden}.next-step b{color:var(--ink);font-weight:650}.row-footer{display:flex;justify-content:space-between;align-items:center;gap:8px;font-size:11px;color:var(--muted);margin-top:15px}.open-case{font-size:13px;color:var(--ink);font-weight:700}.empty{grid-column:1/-1;padding:44px 24px;border:1px dashed var(--line);border-radius:12px;text-align:center}.empty p{margin:8px auto 20px;color:var(--muted)}
#detail{background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:26px;min-width:0;scroll-margin-top:16px}#detail:focus{outline:none}.detail-top{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:20px}.detail-top .eyebrow{margin:0}#detail>h2{font-size:25px;overflow-wrap:anywhere}.description{white-space:pre-wrap;overflow-wrap:anywhere;font-size:15px;margin:18px 0 24px}.detail-owner{margin:18px 0 8px}.muted,.small{color:var(--muted)}.small{font-size:13px}.section-block{border-top:1px solid var(--line);padding-top:24px;margin-top:24px}form>h2{font-size:18px;margin-top:26px}form>label{margin:16px 0}.fields{display:grid;grid-template-columns:1fr 1fr;gap:16px}.primary{background:var(--ink);color:var(--paper);border-color:var(--ink)}.primary:hover{background:var(--accent)}.save-bar{position:sticky;bottom:0;padding:14px 0;background:var(--surface);border-top:1px solid var(--line);margin-top:22px;display:flex;align-items:center;gap:12px}.save-bar span{font-size:12px;color:var(--muted)}.contact-details{padding:18px 0;border-top:1px solid var(--line);border-bottom:1px solid var(--line);margin:24px 0}.contact-details summary{font-size:16px;font-weight:700;cursor:pointer;min-height:30px}.contact-details label{margin:16px 0}.history{padding:0;list-style:none}.history li{border-top:1px solid var(--line);padding:14px 0}.history p{font-size:14px;white-space:pre-wrap;overflow-wrap:anywhere;margin:5px 0}.attachments{display:grid;gap:10px;margin:14px 0 24px}.attachment{display:flex;flex-wrap:wrap;align-items:center;gap:6px 12px;padding:14px 0;border-bottom:1px solid var(--line)}.attachment strong{font-size:14px;overflow-wrap:anywhere}.attachment a{font-size:14px;margin-left:auto;min-height:44px;display:inline-flex;align-items:center;text-underline-offset:3px}.help{margin-top:30px;color:var(--muted);font-size:14px;border-top:1px solid var(--line);padding-top:20px}.help summary{cursor:pointer;min-height:44px;color:var(--ink);font-weight:650}.help p{margin-top:8px}#message:not(:empty){position:fixed;bottom:20px;left:50%;transform:translateX(-50%);z-index:10;background:var(--ink);color:var(--paper);border-radius:8px;padding:14px 20px;box-shadow:0 3px 16px oklch(25% .008 260 / .15);max-width:calc(100% - 32px);width:max-content;font-size:14px}#message.error{background:var(--new)}footer{display:flex;justify-content:space-between;gap:16px;border-top:1px solid var(--line);padding:22px 4vw;color:var(--muted);font-size:13px}#login{max-width:650px;padding:60px 0 90px}#login h1{font-size:44px}.skeleton{height:210px;border-radius:12px;background:var(--soft)}
@media(min-width:1500px){main{padding-left:48px;padding-right:48px}}@media(max-width:1100px){#list{grid-template-columns:repeat(2,minmax(0,1fr))}.stage{padding:16px 12px}.stage-label{font-size:13px}.stage-help{font-size:11px}.columns.has-detail{grid-template-columns:minmax(280px,.8fr) minmax(0,1.2fr)}}@media(max-width:760px){header{padding:16px 20px}.account{gap:10px}.account button{font-size:12px;padding:8px 10px}main{padding:26px 20px 48px}h1{font-size:27px}.heading{align-items:flex-start;gap:12px}.heading>button{font-size:12px;padding:9px 10px}.intro{font-size:14px}.overview{margin-top:24px}.section-heading{display:block}.section-heading>span{display:block;margin-top:5px}.stages{display:grid;grid-template-columns:repeat(3,minmax(0,1fr))}.stage{padding:12px}.stage+.stage{border-left:0}.stage{border-right:1px solid var(--line);border-bottom:1px solid var(--line)}.stage-help{display:none}.stage-top{display:block}.stage-count{display:block;margin-top:5px;font-size:16px}.stage-label{font-size:12px}.toolbar{gap:12px}.toolbar .search-label{flex-basis:100%;min-width:0}.toolbar label{min-width:0;flex-basis:40%}.toolbar .quiet{padding-left:0}.columns.has-detail{display:block}.has-detail .case-list{display:none}#list{grid-template-columns:1fr}.row{padding:18px}.row.active{padding:17px}#detail{padding:20px}.fields{grid-template-columns:1fr}.results-heading{align-items:center}.results-heading h2{font-size:19px}footer{flex-direction:column;gap:4px}#login{padding:35px 0}#login h1{font-size:36px}.save-bar{flex-wrap:wrap}.stage:last-child{grid-column:span 2}.stage:last-child .stage-top{display:flex;align-items:center}.stage:last-child .stage-count{margin:0}.stage:last-child .stage-label{font-size:13px}}
@media(prefers-reduced-motion:reduce){*{transition:none!important;scroll-behavior:auto!important}}

.delivery{margin:14px 0 0;padding:10px 12px;border-radius:7px;background:var(--stage-bg);color:var(--stage-ink);font-size:12px}.delivery strong{display:block;font-size:12px;font-weight:700}.delivery>span{display:block;margin-top:3px}.delivery .small{color:inherit;font-size:12px}.delivery p{margin:6px 0 0}